Deposits
Get the deposit before the job starts.
Customers pay through Stripe one tap after they book, with one reminder if they don't. Deposit-backed jobs no-show less, and Strata flags any uncollected.
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How it works
Deposits at Booking, step by step
You set the deposit on each service
Put a dollar deposit on any service in your booking settings. Customers see it, say "$75", on the booking summary before they confirm.
The customer pays on the spot
The deposit is one tap away on the confirmation screen, in the email and in their hub, through your connected Stripe. In person, record it yourself.
The appointment shows exactly what's collected
Every appointment carries its deposit status. On a $400 job it reads "Collect $75 before work starts" until paid, then "$75 collected, $325 left to invoice."
The balance rolls straight into the invoice
The deposit is already applied to the invoice. It only bills what's left, so you collect $325 instead of chasing the whole $400.
One deposit, tied to one job
The deposit is tracked against that exact appointment. Deposit, balance and final invoice stay one connected record, not three things you reconcile by hand.
Uncollected deposits can't hide
Unpaid bookings still land on your calendar, flagged deposit-needed. The dashboard shows "Deposits due". Send a payment link or mark it paid, and the alert clears.
Stripe online, cash or card in person
Connect Stripe once and the deposits customers pay online land in your own account. Record counter or driveway deposits yourself. Both tie to the same appointment.
What you get
Deposit-backed jobs no-show far less; a customer with money down has a reason to show up
You walk into every job already paid part-way, so the final invoice is smaller and less to chase
No upcoming job slips through with an uncollected deposit; the dashboard and Today's Moves name the exact dollars
The deposit, the balance, and the invoice all live on one appointment, with nothing tracked on paper
Deposits at Booking questions
Do I need Stripe to take deposits?
Yes. Connect Stripe once and customers pay the deposit into your own account from a link right after they book. For in-person deposits, record the cash or card payment yourself.
What happens if a customer books but doesn't pay the deposit?
The appointment still lands on your calendar, flagged deposit-needed, and a few hours later the customer gets one reminder email with the pay link. "Deposits due" shows it until it's paid.
Can I set different deposits for different services?
Yes. Set a dollar deposit on each service in your booking settings. Strata shows it on the booking summary and applies it to the final invoice.
More of the product
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